Privacy policy
This privacy policy describes how Tahiti Sun Tours (“https://tahitisuntours.com/“, the “site” or “we”), in its capacity as data controller, pays particular attention to protecting and respecting your privacy.
In accordance with regulations, this privacy policy is intended to explain how we collect, use and share your personal data when you visit the site.
We invite you to read our privacy policy carefully to learn about and understand our practices regarding the processing of your personal data.
1. Legal information
A. General information
Tahiti Sun Tours is registered under number Tahiti A45838 in French Polynesia, whose registered office is Tahiti Sun Tours, Faa’a Tavararo P.K 4,2 C/MT, French Polynesia.
Telephone number: +(689) 89 42 04 27
E-mail address: tahitisuntours@gmail.com
B. Site editing and publications
The site is edited by Mana Web Agency and hosted by OVH SAS, a subsidiary of OVH Groupe SA, a company registered in the Lille Trade and Companies Register under number 537 407 926 and located at 2, rue Kellermann, 59100 Roubaix.
The publication director is Mademoiselle Alexandra, in her capacity as managing director.
C. Copyright
This site respects copyright. All content, pages, scripts, icons and sounds on this site are the property of Tahiti Sun Tours. Any production, reproduction or representation of this site, in whole or in part, on any medium whatsoever, is prohibited. Failure to comply with this prohibition constitutes an infringement which may incur the civil and criminal liability of the infringer. It is strictly forbidden to use or reproduce the name “Tahiti Sun Tours” or its logo, alone or in combination, for any purpose whatsoever, and in particular for advertising purposes, without the prior written consent of Tahiti Sun Tours.
Some icons on this site have been created by Freepik.
2. Definitions
“Personal data” or “data” means any information relating to an identified or identifiable natural person. An “identifiable natural person” is one who can be identified, directly or indirectly, in particular by reference to an identifier, such as a name, an identification number, location data, an online identifier, or to one or more factors specific to his or her physical, physiological, genetic, mental, economic, cultural or social identity.
“Sensitive data” is a special category of personal data. It includes information revealing racial or ethnic origin, political opinions, religious or philosophical beliefs or trade-union membership, as well as the processing of genetic data, biometric data for the purpose of uniquely identifying a natural person, data concerning health or data concerning a natural person’s sex life or sexual orientation. The site does not process any sensitive data.
“Data controller” means the natural or legal person, public authority, department or other body which, alone or jointly with others, determines the purposes and means of the processing. In this case, it is tahitisuntours@gmail.com.
“Regulation” means Regulation No. 2016/679 of the European Parliament and of the Council of April 27, 2016 on the protection of individuals with regard to the processing of personal data and on the free movement of such data (RGPD) and Loi informatique et liberté n°78-17 of January 6, 1978 as amended.
3. Data collected
When you visit our site, we collect certain information about your device, your activity on the site and the information necessary to process your reservation. We may also collect additional information if you contact customer support or if you contact us via the contact form available on our site.
In this privacy policy, we refer to any information that can uniquely identify an individual as “personal data”. See the list below for more information about the personal information we collect and why.
A. Children under 13
Our site is not intended for children under the age of 13. To the best of our knowledge, we do not collect, use or disclose personal information from children under the age of 13. If you believe that we have collected, used or disclosed personally identifiable information from a child under the age of 13, please contact us at tahitisuntours@gmail.com so that we may take appropriate action.
B. Data collected by cookies and other trackers
The site uses cookies installed on your computer during your browsing. A cookie is a small file that records information relating to your browsing on a site.
Cookies enable us to understand how users navigate our site, and to obtain data from which we can improve the browsing experience in the future and keep items in your shopping cart after logging out.
The cookies we issue enable us to:
- Keep the site running smoothly
- Record and adapt site functionalities according to your browsing preferences (identification, adapting to the type of device used)
manage the acceptance and retention period of cookies
Cookies issued by third parties:
- Analytics cookies
Google Analytics, Google tag and Facebook Pixel cookies enable us to track our site’s audience, find out how you navigate our site and generate statistical data on site usage. This enables us to improve site performance and enhance the user experience.
The data collected may include: your web browser version, your IP address, your time zone and the way in which you interact with the site.
You can find out more about how Google uses your personal data here: https://policies.google.com/privacy?hl=en.
You can also deactivate Google Analytics here: https://tools.google.com/dlpage/gaoptout.
- Social network cookies
While browsing our site, you may click on the “social networks” buttons to view our Instagram, Facebook, Twitter and other profiles. These third-party applications are likely to deposit cookies in order to offer you targeted advertising. When you click on the icon corresponding to the social network, the latter may identify you.
We cannot control the process used by social networks to collect information relating to your browsing on our site. We therefore invite you to consult their personal data protection policies to find out how they are used and what browsing information they may collect.
C. Cookie management
When you visit our site for the first time, a cookies banner is displayed, informing you of the purposes of cookies.
You will find further information on the cookie settings used by the site, as well as specific settings to select if you do not wish us to use all or any of the above-mentioned cookies, in the “Cookie settings” section.
You can disable the installation of cookies at any time by configuring your browser accordingly.
D. Sensitive data
We do not process any sensitive data.
E. Data collected via the contact form
When you contact us via the contact form on our site, we collect the following data:
- Full name
- Telephone number
- Email address
- Booking information
- Message
This information will enable us to contact you by email to answer all your booking requests and any questions you may have about Tahiti Sun Tours’ services.
Direct contact with customer support
When you contact us at tahitisuntours@gmail.com we collect the following information:
- Content of email
You are free to provide us with more information in the email content. We will use the information provided to provide you with the customer support you require.
4. Retention period
We retain your personal information only for as long as is necessary to fulfil the purpose for which it was collected, to meet legal retention requirements and for as long as is necessary to protect our legitimate business interests.
A cookie is valid for 13 months from the date on which you gave your consent to its integration.
Personal data collected through our various forms will be kept for as long as you decide.
5. Purpose and legal basis of data processing
Each data processing operation has a specific purpose and a legal basis.
The purposes of the processing operations referred to in point 3.b are :
– Obtain statistical data
The legal basis for the processing operations referred to in point 3.b is :
– Legitimate interest of the organization
The purposes of the processing operations referred to in point 3.e are :
– Customer relations management
– Analyze responses to forms according to the stated purpose
The legal basis for the processing operations referred to in 3.e is :
– Legitimate interest of the structure
The personal data collected will not be used for purposes other than those listed herein, unless we have obtained your consent or, if required or authorized by law.
6. Recipients of your data
The following may receive the data collected:
- Our “support” department for all special requests.
- We may share your personal information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information that we receive, or to protect our rights.
In the event of reorganization or restructuring, whether contemplated or finalized, certain auditors, advisors or purchasers may also have access to your data.
7. Data transfer
We undertake not to communicate any personal data without first obtaining your consent. However, where required or permitted by law, we may disclose certain data without your consent.
Whenever we disclose your personal data, we will endeavor to do so only to the extent necessary.
We do not transfer your data outside the European Union. However, it is possible that your data may be hosted on servers located outside the European Union.
In this case, we undertake to take all necessary measures to preserve the integrity and security of your data, so that it is :
- Located in a country considered adequate by the European Commission.
- Sent to entities offering sufficient guarantees as to the protection of personal data through the implementation and signature of standard contractual clauses approved by the European Commission.
8. Security of processing
We ensure that your data is processed with the utmost confidentiality and security by implementing the technical and organizational measures necessary to preserve its security, confidentiality and integrity under optimum conditions.
Only strictly authorized persons will have access to your data. No unauthorized third party will have access, unless the data controller is legally obliged to do so.
9. Your rights
Pursuant to the French Data Protection Act and the RGPD, you have at all times the right to access, modify, oppose commercial prospecting and in the event of legitimate reasons, the right to limit the processing of your data and the right to request the deletion of personal data concerning you. You also have the right to the portability of your data, the right to define instructions concerning your data in the event of your death, and the right to withdraw your consent. You can exercise these rights by writing to tahitisuntours@gmail.com.
If you are not satisfied with the processing of your data or the exercise of your rights, you may refer the matter to the CNIL.
10. Updating
This policy may be updated from time to time. Accordingly, we may modify this Policy at our sole discretion and without prior notice.
According to the following reasons:
- significant changes in legislation and/or jurisprudence as well as technical standards applicable to the Information System;
- risk assessment;
- adjustments suggested by the implementation of internal information management procedures.
Last update: 13/12/2023
11. Contact
For more information about our privacy practices, if you have any questions, or if you wish to file a complaint, please contact us by e-mail at tahitisuntours@gmail.com or by mail using the contact information provided in section 1.A) of this policy.